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Data Deletion Policy

Last Updated: June 1, 2023

1. Introduction

This Data Deletion Policy explains how you can request the deletion of your personal data from BloodPanel.Info and how we process such requests.

2. Your Right to Data Deletion

You have the right to request the deletion of your personal data that we have collected and stored. This includes:

  • Your account information (name, email, etc.)
  • Your uploaded blood test results
  • Any analysis, reports, or visualizations generated from your data
  • Your usage data and preferences

3. How to Request Data Deletion

You can request the deletion of your data in the following ways:

3.1 Account Deletion

You can delete your account and associated data by going to your account settings and selecting the "Delete Account" option.

3.2 Email Request

You can send an email to [email protected] with the subject line "Data Deletion Request" and include:

  • Your full name
  • The email address associated with your account
  • A statement indicating your request to delete your data

4. Verification Process

To protect your privacy and security, we may need to verify your identity before proceeding with your deletion request. This may involve:

  • Confirming your email address through a verification link
  • Asking security questions related to your account

5. Data Deletion Process

Upon receiving and verifying your deletion request, we will:

  • Delete your account information from our active databases
  • Remove your uploaded blood test results and any derived data
  • Delete any generated reports, analyses, and visualizations
  • Remove your data from our backup systems within 30 days

6. Timeframe for Data Deletion

We will process your data deletion request within 30 days of verification. You will receive a confirmation email once your data has been deleted.

7. Limitations on Data Deletion

There may be certain circumstances where we are legally required or permitted to retain some of your information, such as:

  • Compliance with legal obligations
  • Prevention of fraud or abuse
  • Establishment, exercise, or defense of legal claims

In such cases, we will inform you about the specific data we must retain and the reason for retention.

8. Contact Information

If you have any questions about this Data Deletion Policy or wish to exercise your right to deletion, please contact us at [email protected].

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